PRIVACY POLICY

At jouetsjewels.com, we understand the importance of protecting your personal information and ensuring a secure shopping experience. This Privacy Policy outlines the types of information we gather, how we use it, and the steps we take to safeguard your privacy. By visiting or using our Eshop, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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1. Information We Collect: We collect personal information to provide you with a smooth, efficient, and customized user experience. The information we gather includes:

a. Personal details: Name, email address, billing and shipping addresses, phone number, and other contact information you provide when creating an account, placing an order, or contacting our customer support team. b. Order information: Details about the products or services you purchase, including order numbers, purchase date, and transaction history. c. Payment information: Credit card or payment method details you provide to complete your purchase. We do not store your full credit card information; instead, it is securely processed by our payment gateway provider. d. Communication data: Records of your interactions with our customer support team, website chat, or any correspondence with us, including feedback and product reviews. e. Website usage data: Information about how you use our website, such as your browsing activity, search queries, and the pages you access or view. This helps us improve our services and enhance your shopping experience.

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1. Cookies and Similar Technologies: We use cookies and similar technologies to recognize you and your preferences, enhance your shopping experience, and provide essential site functionality. These technologies store small data files on your computer or mobile device, which help us identify your device and provide you with a more tailored experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information: We use the information we collect for various purposes, including:

a. Processing and fulfilling your orders. b. Providing you with a personalized shopping experience. c. Communicating with you about your orders, account, and promotional offers. d. Improving our website, products, and services. e. Preventing and detecting fraudulent or illegal activities. f. Complying with legal obligations and protecting our rights and those of our customers.

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1. Sharing Your Information: We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and customer support. These service providers are contractually bound to protect your information in accordance with this Privacy Policy.